Description
Leads that wait are leads that leave. The AI Chat & Text Agent is an AI chat agent for small business that replies in seconds on your website chat, text messages, and Facebook and Instagram DMs, then books the appointment. MCNM Marketing builds and manages it in Las Vegas for service businesses across Nevada, California, and Arizona.
What the AI chat and text agent does
- Answers questions from a knowledge base you approve
- Texts back missed callers and continues the conversation
- Collects contact details and books appointments on your calendar
- Follows up with leads who go quiet, texting only contacts who opted in
- Identifies itself as an AI assistant and hands off to your team on your rules
- Logs every conversation to your CRM
What setup includes
- Knowledge base built from your services, FAQs, and policies
- Website chat, SMS, and social inbox connection
- Calendar booking and CRM connection
- Human handoff and after-hours rules
Who the AI chat and text agent is for
Service businesses in Las Vegas, Henderson, North Las Vegas, Southern California, and Northern Arizona whose leads arrive by website chat, text, and social messages faster than the team can answer them. When a lead waits hours for a reply, they often move on to the next business they find.
Pair it with the Review Generation Engine so the customers you book turn into five-star reviews.
How billing works
This purchase covers the $997 one-time setup and your first month. Months two onward are invoiced at $397 per month. Platform and SMS carrier fees are billed at cost. Month to month, cancel with 30 days notice.
Frequently asked questions
Which channels does the AI chat and text agent cover?
Your website chat, SMS text messages, and Facebook and Instagram messages.
What happens when someone calls and I miss it?
The agent texts back missed callers and continues the conversation by text.
Where do its answers come from?
From a knowledge base we build from your services, FAQs, and policies, and that you approve.
Will it text people who did not opt in?
No. Follow-up texts go only to contacts who opted in.
What happens when a lead needs a person?
The agent identifies itself as an AI assistant and hands the conversation to your team based on the rules you set. Every conversation is logged to your CRM.
What does it cost?
$997 one-time setup plus $397 per month. Platform and SMS carrier fees are billed at cost. Month to month, cancel with 30 days notice.
Reply to every lead in seconds
Order setup above and your intake arrives within one business day. Want calls answered too? Add the AI Voice Receptionist, or get voice, chat, reviews, and content in one system with the AI Agent Suite. See how all of our AI marketing agents work together.
Reviews
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